Macquarie is the university of pioneering minds. Globally recognised as one of Australia's leading research universities, Macquarie is a place where extraordinary new possibilities come to light. We've helped people to hear, introduced wireless internet technology to the world and broken through traditional boundaries by appointing the Australia's first female vice-chancellor.
At Macquarie you'll join a vibrant community of diverse perspectives, all working towards a brighter future for our communities and our planet. Surrounded by beautiful parkland campus, our students and staff are free to explore and discover, supported by facilities including a high-tech library, private teaching hospital, gym and pools, childcare facilities, a campus train station and the newly expanded Macquarie Centre shopping complex next door.
Join us and start seeing the world in a different light.
As a Library Services Assistant you will provide professional, efficient and client centred service to clients in physical and virtual environments. You will be providing support at a variety of service points, including a roving support service. We are seeking staff who are passionate about delivering excellent quality client service in a busy, changing Library environment.
You will be a member of the Collection Organisation team reporting to a Library Services Coordinator with whom you will collaborate to deliver continuous improvement of services, ensuring client access to relevant physical Library collections. You will also contribute to service support activities provided by other Library departments as required. Whilst at service points you will take direction from the shift coordinator responsible for that shift to understand and resolve issues when they arise.
Strong client focus, attention to detail, excellent communication and organisation skills are essential to success in this role, along with the ability to work effectively in a team. We require flexible, proactive individuals with a willingness to learn new skills.
Day, evening and weekend shifts will be required.
To be considered for this position, applicants must respond to the selection criteria below and upload the response as a separate document during the online application process.
- Experience in libraries or similar environment
- Skill and experience in providing responsive, accurate and timely services to clients
- Well-developed written and verbal communication skills
- Skill and experience in collaborating with, and working as part of a team
- Demonstrated ability to contribute to service improvements
For further details on the role and responsibilities, please see the position description.
Appointment type: Full time, fixed term position until 12th of June 2018
Salary Package: From $55,466 to $63,321 (Hew 3), plus 9.5% superannuation and annual leave loading
Role Specific Enquiries: Caroline Regan via email on email@example.com or phone (02) 9850 7773
Applications Close: Friday, 27 October 2017 at 6pm AEST (internal applicants only)
Macquarie University is an EO Employer committed to diversity and social inclusion. Applications are encouraged from people with a disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as GLBTI; and those from culturally and linguistically diverse backgrounds.
Applications need to be submitted through the Macquarie University online recruitment system. Where circumstances such as disability or remote location prohibit your access to our online system.