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Technical Support Specialist

Apply now Job no: 501698
Work type: Full Time
Vacancy type: Internal Vacancy, External Vacancy
Categories: Technical / Scientific Officer

Macquarie is the University of pioneering minds. Globally recognised as one of Australia's leading research universities, Macquarie is a place where extraordinary new possibilities come to light. We've helped people to hear, introduced wireless internet technology to the world and broken through traditional boundaries by appointing Australia's first female vice-chancellor. 

At Macquarie you'll join a vibrant community of diverse perspectives, all working towards a brighter future for our communities and our planet. Surrounded by beautiful parkland campus, our students and staff are free to explore and discover, supported by facilities including a high-tech library, private teaching hospital, gym and pools, childcare facilities, a campus train station and the newly expanded Macquarie Centre shopping complex next door. 

Join us and start seeing the world in a different light. 

The Macquarie University Simulation Hub is a purpose-built facility that draws together a range of simulation devices into one location, enabling leading experts from the University and industry to collaborate on translational research across a wide-range of disciplines. 

The Role 

In this role you will provide support (or where appropriate, coordinate) specialist technical support and advice to staff, students and partners on the use and set up of simulation technologies and programs to assist them achieve their research objectives.

The tasks and responsibilities of the role include coordination and delivery of demonstrations and training, maintaining an asset register, develop user manuals for equipment and establish facility user processes, monitor and manage online booking system and ensure WHS compliance in the facility.

Selection Criteria

To be considered for this position, please submit an updated CV and a cover letter (maximum two pages) which addresses the selection criteria below: 

  • Qualification and/or equivalent technical experience in simulation equipment
  • Demonstrated experience providing specialist technical support and advice to stakeholders on the use and set up of simulations technologies and programs
  • Demonstrated skills and experience in coordinating and delivery of training and/or demonstrations to stakeholders
  • Demonstrated experience working with and troubleshooting simulation equipment and software

Salary Package: From $80,231 to $88,571 p.a. (HEW Level 6), plus 17% superannuation and annual leave loading 

Appointment Type: Continuing, full time, immediate start 

Specific Role Enquiries: Professor Mark Wiggins, Simulation Hub Director on or +61 2 9850 9705 

General Recruitment Enquiries: Patsy Moss on or +61 2 9850 9821 

Applications Close: Friday, 20 October 2017 at 11:55pm AEST 

Position Description: Technical Support Specialist _6.pdf

Macquarie University is an EO Employer committed to diversity and social inclusion. Applications are encouraged from people with disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as GLBTIQ; and those from culturally and linguistically diverse backgrounds. 

Applications need to be submitted through the Macquarie University online recruitment system. Where circumstances such as disability or remote location prohibit your access to our online system please contact the enquiries person listed in this advertisement for assistance.


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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