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Senior Business Support Analyst

Apply now Job no: 504496
Work type: Full Time
Vacancy type: Internal Vacancy, External Vacancy
Categories: IT

  • Salary Package: From $101,209 to $112,618 p.a. (HEW Level 8), plus 17% employer's superannuation and annual leave loading.
  • Appointment Type:  Full-time, continuing

The Role
The Business Support team within the Information Technology department is currently seeking a suitably qualified Senior Business Support Analyst with experience in finance and finance applications.

Reporting to the Business Support Team leader, you will:

  • Investigate and determine functional and non-functional business requirements, provide analysis and solutions in business engagements, in conjunction with key stakeholders
  • Manage support activities to solve complex problems in the execution of BAU operations, including undertaking root cause analysis.
  • Assess and test new patches from software vendors.
  • Collaborate with stakeholders in determining project assessments, requirements specifications and feasibility studies.
  • Collaborate with software vendors to identify and resolve issues and implement appropriate solutions or enhancements.
  • Conduct process reviews and map current and future processes.

About You
The Business Support team focuses on two streams of activities: day to day operational activities including support and delivering improvements to the finance and student administration processes. The Senior Business Support Analyst leads these activities and has ownership of all issues raised, working with business and IT stakeholders. You will be used to working in a busy setup with tight deadlines and changing priorities.

Your proactive nature, high level of energy, flexibility and resilience, whilst maintaining discretion and professionalism, will see you thrive in a role where you will work in collaboration with others to achieve shared goals.

About Us
The Business Support Team sits within the IT Partnerships & Engagement portfolio. IT Partnerships & Engagement is responsible for fostering relationships with Faculties and Offices to identify and forecast IT business requirements and matching IT solutions; coordinate business change programs and ensure training and development opportunities are provided to stakeholders to maximise IT systems to support research, learning and teaching activities.

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university. Over the years, we’ve grown to become the centre of a vibrant local and global community. Connect with us today.

To Apply
To be considered for this position, please apply online and attach your resume and a selection criteria document addressing the criteria below:

  • A relevant tertiary qualification and/or experience in Finance, Accounting, IT or Computer Science
  • Demonstrated experience as an IT analyst working on finance or accounting applications and delivering technology solutions for complex business issues
  • Demonstrated high level of interpersonal, verbal and written skills
  • Ability to work independently as well as part of a team, work to tight deadlines
  • Proficiency in technical tools such as SQL and ETL.

For further information regarding this role please view the position description below.

Position Description: Download File Senior Business Support Analyst.pdf

Enquiries: Eric Viana on eric.viana@mq.edu.au

Applications Close: Tuesday, 20 November 2018 at 11.55 pm (AEDT)

Location: Macquarie University, North Ryde NSW 2109

This position requires criminal record and qualifications checking.

Macquarie University is committed to Equity, Diversity and Inclusion. We value individual difference and recognise the strength of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and experiences of our staff are a driving force for collaboration, innovation and impact.

We work to ensure genuine equality of opportunity for people regardless of their gender, age, cultural background, sexual orientation, gender identity, disability and/or family status, and we encourage you to apply for a position at Macquarie University.

             

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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